Email notifications

Venvy emails you automatically at key moments — there is nothing to set up. Every email says what happened and links to the right place in the app.

Account emails

Email	When you get it	What to do
Verify your Venvy account	You registered yourself on the sign-in page	Open the link within 24 hours to activate your account. It works once — if it lapses, register again.
You've been invited to Venvy	An Admin invited you	Accept the invitation and set a password. The link is single-use and expires after 72 hours.
Reset your Venvy password	You chose Forgot password? on the sign-in page	Set a new password within 1 hour. Didn't request it? Ignore the email.
Your Venvy role has changed	An Admin changed your role	Nothing — it applies the next time you use Venvy. Contact an Admin if it seems wrong.

See Signing in for the full account flows.

Event emails

These go to the user who manages the affected event.

Email	When you get it	What to do
Your event was moved to a new room	A higher-priority booking took your room, and Venvy relocated your event automatically	Nothing — the time is unchanged. Follow the link to see the new room.
Your event needs a new room	Your event was displaced and no free room fit it	Nothing yet — an Admin will help place it.
Override request awaiting approval	Someone requested an override (sent to every Admin)	Review it in the Approvals queue.
Your override request was approved	An Admin approved your request	Nothing — your event is confirmed.
Your override request was declined	An Admin rejected your request (the reason is included when given)	The event was not booked — adjust the time or room and try again.

To see how these situations arise, read Relocations and preview and Override requests.

An email didn't arrive?

Check spam first. Account links are single-use and expire — request a fresh reset from the sign-in page, or a fresh invitation from an Admin.