Signing in

Sign in

Go to the sign-in page and enter your email address and password. Once signed in, you land on the Home page — see Getting around for a tour.

Creating an account

There are two ways to get an account:

• Register yourself. Choose Create one on the sign-in page and enter your name, email, and a password (at least 12 characters, and not one that has appeared in a known data breach). Venvy then emails you a verification link — it works once and expires after 24 hours. Open it to activate your account, then sign in.
• Accept an invitation. If an Admin invites you, you receive an email with an invitation link. Follow it and set a password — your account is active immediately, with no separate verification step, because the invitation already proves you own the email address. Invitation links are single-use and expire after a few days; if yours has lapsed, ask the Admin to send a fresh one.

Forgot your password?

Choose Forgot password? on the sign-in page and enter your email. If an account exists, you receive a reset link — it works once and expires quickly. Follow it to set a new password. Resetting signs you out everywhere else, so sign in again on your other devices.

If you can’t sign in

• “Incorrect email or password” — check for typos, or use the password reset above. You’ll also see this message if you registered but haven’t verified your email yet — check your inbox.
• Verification link expired or already used — register again with the same email to get a fresh link.
• “Too many attempts” — wait a moment, then try again.
• Account disabled — contact an Admin at your venue to restore access.

Once you’re in, read Your account and role to learn what you can do.